Shipping: Okay, I wasn't too impressed with this. First of all, for the amount I ordered I would have expected free shipping. (My total was $172.97. When I buy Betty, I BUY BETTY.) I still had to pay $9.99 for standard shipping despite my large total.
Secondly, it was sent USPS. There's no one right company to ship with, as I have heard plenty of complaints about various services depending on where you live, but it would have been nice to be able to select UPS, which is the most reliable shipping carrier in Lake Placid. Not only is the local USPS office less than quick with mail, the USPS tracking service is notoriously bad at updating. Grade: C
Packaging: This is where Kristen friggin' outdid herself. A handwritten personalized note from Kristen herself mentioning the specific items I ordered and a bunch of awesome Betty stickers were included with my items. Nice touches that really shows the pride the company takes in each order. Grade: A+
So although the shipping was a bit iffy, the actual package and handling was AMAZING.
Tune in next week for my review of their Sporty Headband. (http://www.bettydesigns.com/collections/featured-products/products/sporty-headband).